FAQ’s

If the death is unexpected, call 111. Otherwise, ring your family doctor, who will attend the death and issue a medical certificate. Once this has happened, call Simplicity Funerals Nelson on (03) 539 0066, and our funeral directors will come to transfer your loved one into our care.

If the death occurs at a rest home, hospital or hospice, the nursing staff will organise these first steps for you.

The funeral director will usually arrange a time to sit down with you and discuss funeral arrangements.

Yes! Here at Simplicity Funerals, we know that due to cultural, religious and individual needs, funerals are not a case of “one size fits all.” We will work with you to enable you to have a farewell that is exactly right for you.

Dealing with the death of someone close is difficult at any age. Children and teenagers grieve too, although they may express it different ways.

Children may appreciate being involved because it helps them to feel they are sharing their grief and honouring the person who has died.

Just being there can help them understand what has happened and what it means.

Saying goodbye to someone you love is an important thing to do, but how you do that is completely up to you.

Watch our  'Why Funerals Matter' video.

Many people, who were hesitant at first, have been helped in the grieving process by spending some time with the body of the deceased before the funeral. It is important to be able to say goodbye and to fully accept the finality of death.

While the experience varies for everyone, it is an opportunity to spend time with your loved one and perhaps leave small mementos such as gifts, cards, letters, or other meaningful items. Many grievers find comfort in writing a personal message or drawing on the casket with felt pens.

We offer private and comfortable viewing facilities in both our locations in Nelson and Richmond, where you and your family can say goodbye to the deceased. Or, if you would prefer, we may be able to arrange for their casket to be taken to your home in the days prior to the funeral, and/or burial or cremation.

Yes, of course. For some families, it really important to spend time with their loved one in a familiar and comfortable environment.

It is our company policy that for safety, hygiene and comfort reasons that anyone going home must be embalmed, unless special circumstances apply.

Yes, of course. We understand this is a difficult time and it can feel overwhelming with so many decisions to make.

We will be happy to come and visit you at any time.

Often the deceased has made their wishes known, but if not then it is up to the family to choose.

Whatever your choice, Simplicity Funerals will be able to take care of the arrangements for you.

In New Zealand, there are four options available: burial, cremation, burial at sea or donating a body to medical science.

• Burial
  In the past, this was the most common choice, and is still favoured by many. It provides a family with a focal point, a grave to go to where they remember their loved one. Burial involves buying a burial plot, paying an interment fee, which covers the cost of digging the grave and maintaining it, and usually buying a memorial or headstone. In almost all cases, the places people can be buried are limited by law to official cemeteries or traditional burial grounds. If you wish you can fill the grave in but conditions apply.
• Cremation
  Cremation provides greater flexibility when choosing a final resting place because there is no restriction to specific places of burial or scattering. Ashes can be buried in a cemetery or special memorial area, or they can be scattered somewhere the family or deceased thought appropriate, such as in a garden, at sea, or in a favourite place. Some people split the ashes between different places. A memorial or plaque is often chosen to provide the focal point for the family.

  The process of cremation involves placing the body within the casket into a cremator – a large metal box with room for only one casket. The cremation process takes approximately two to four hours. The ashes are removed from the cremator and placed in an container. They are then available for families to collect, usually within 48 hours.

  We have a range of attractive urns and scatter tubes available for you to choose from. We also have some very nice cremation jewellery / keepsakes

• Burial at Sea
  This requires a special casket, which we can provide. There are specially designated areas off the New Zealand coastline for burial at sea, which we can show you and then help with the arrangements.
• Organ Donation
  If there is interest in the option of organ donation or leaving the body to medical science, arrangements need to be made prior to death.

  Simplicity Funerals can provide information about your options.

There are numerous options in Nelson and Richmond, if you do not have your own church. The service can be held in our locations, in your own home or garden, or in the various chapels throughout Nelson, Richmond and surrounds.

Our funeral directors can liaise with the crematoriums or facilities required and book these facilities for you.

No, this is purely a matter of personal preference.

Yes, you can. However, be mindful that you may be adding more stress to an already stressful situation.

Our role is to take care of the details in order to allow you the time and space you may need.

Have a talk to us around options of what you can do yourselves which can add value to the funeral.

The eulogy should act as a springboard for others to call to mind their own special memories. So, talk about your feelings for this special person. Tell some stories about your experiences with him or her. Anecdotes are a splendid way to celebrate life – there is no reason to avoid the things that were amusing!

Many immediate family members may understandably feel unable to speak publicly themselves, yet have important things to say. Check with them. If they want to offer a few words or a precious memory, try to briefly include these.

As a very general guide, we offer the following checklist of things you may want to include…

• Birthplace and short details of early childhood.
• Educational and sporting achievements, military service.
• Work/career.
• Marriage and family life.
• Hobbies, club memberships, charity involvement.
• Preferences in music, literature, theatre, etc.
• Characteristic words and sayings.
• Personal qualities (perhaps illustrated by stories).

People often ask how long a eulogy should be – five minutes or a couple of typed A4 pages is ample.

Anyone that you want. Sometimes, there is an open forum, where anyone who wants to is invited to speak. However you could also choose to ask representatives from each specific part of your loved ones life to speak. For example, a work mate, a club caption, the grandchildren, a mentor etc.

Yes, you can. Download our information pack to get some ideas, and you can record your wishes here. Alternatively, you can phone one of funeral directors, they will talk you through all your options.

Ashes become available approximately two working days after the cremation and can be collected from us any time after then.

We hold them in a locked area until the family or executor can call in to collect them.

The details of death must be registered within three days of the burial or cremation.

This is usually the responsibility of the Funeral Director. The certificate is sent to Simplicity Funerals within 7-10 days. We then contact the family or executor to arrange for it to be collected. If they live away from the area, we will courier it, however, there may be a small charge for this.